Terms of service

Terms of Service

Last Updated: 23 Feb 2026

These Terms of Service (“Terms”) govern your use of the website located at simplecivet.co (the “Site”) operated by Simplecivet Pte Ltd, a company incorporated in Singapore (“Company,” “we,” “us,” or “our”).

By accessing or purchasing from our Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Company Information

Simplecivet Pte Ltd
Incorporated in Singapore
Email: simplecivet@gmail.com
Website: simplecivet.co

We sell coffee, tea, and mushroom-based beverage products internationally, including to customers in the United States.

2. Eligibility

By using this Site, you confirm that:

You are at least 18 years old; or
You are using the Site under the supervision of a parent or legal guardian.

3. Products & Descriptions

We strive to ensure all product descriptions, pricing, and images are accurate. However:

We do not guarantee that product descriptions or other content are error-free.
Images may vary depending on your screen settings.
We reserve the right to modify or discontinue products at any time without notice.

All products are subject to availability.

4. Health & FDA Disclaimer

Our products are food and beverage products.

They are not intended to diagnose, treat, cure, or prevent any disease.

Statements made on this Site have not been evaluated by the U.S. Food and Drug Administration (FDA).

If you are pregnant, nursing, have a medical condition, are taking medication, or have allergies, consult your healthcare provider before consuming products containing herbs or functional mushrooms.

Consumption is at your own discretion.

5. Orders & Payment

All orders are subject to acceptance and availability.

We reserve the right to:

Refuse or cancel any order
Limit quantities purchased
Cancel orders suspected of fraud or unauthorized resale

Prices are listed in USD unless otherwise stated. We reserve the right to adjust pricing at any time without prior notice.

You agree to provide accurate billing and shipping information.

6. Shipping & International Orders

We ship internationally, including to the United States.

Shipping timelines are estimates only and are not guaranteed.

We are not responsible for:

Carrier delays
Customs delays
Import duties or taxes
Incorrect shipping information provided by the customer

For international orders, you are responsible for complying with local import regulations.

Risk of loss transfers to you once the order is handed to the carrier.

7. Returns & Refunds

Due to the consumable nature of our products:

Opened products are generally not eligible for return.
If your product arrives damaged or defective, contact us within [7] days of delivery with photo evidence.

We reserve the right to approve or deny refund requests at our discretion.

8. Intellectual Property

All content on this Site — including logos, product names, text, graphics, and images — is the property of Simplecivet Pte Ltd and may not be reproduced, copied, or used without written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Simplecivet Pte Ltd shall not be liable for:

Indirect, incidental, punitive, or consequential damages
Loss of profits or revenue
Adverse reactions resulting from improper use or undisclosed allergies

Our total liability shall not exceed the purchase price of the product in question.

10. Indemnification

You agree to indemnify and hold harmless Simplecivet Pte Ltd and its directors, employees, and affiliates from any claims, damages, or legal fees arising from your misuse of the Site or violation of these Terms.

11. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Singapore.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Site following any changes constitutes acceptance of those changes.